Support Help

1. What is Domain Name ?

A domain name will give you a unique identity on the Internet. In some ways, a domain name is similar to a customized license plate. Many organization find it useful to have an e-mail or Web address that is similar to their company name or to their company product(s).

If your organization's name is Example, Inc., you could register the domain name EXAMPLE.COM and your e-mail address could be user_name@example.com. Your customers would also be able to access your organization's Web site by visiting "www.example.com" with their Web browser.

Your domain name can be thought of as two things:

1. It can be compared to your business address where customers come to see you. But more importantly it is your internet identity.
2. Your domain name is the way people will remember you by. Since no two parties can ever hold the same domain name simultaneously, your internet identity is totally unique.
   

2. What is Domain forwarding ?

Domain Forwarding allows you to create domain pointers. A domain pointer is a second domain name that points to any Website you wish. For instance, if your business Website is ww.yourcompany.com, your domain pointer could be www.yourbrand.com or www.yourbrand.net.

3. What is web hosting?

Web hosting is like internet real estate. If you want to build a house, you need a place to build it and roads wide enough to handle the traffic to get to it. Similarly, if you want to build a website, you need server space to store your files and bandwidth to access your site. Here are some terms you might find helpful in understanding web host.

4. What is WebMail?

you can check your emails remotely from any computer & any where in the world.

5. What is POP E-mail?

POP (Post Office Protocol) is a standard protocol for receiving E-mail. POP is a client/server protocol in which E-mail is received and held for you by your Internet server. Periodically, you (or your client E-mail receiver) check your mailbox on the server and download any mail.

POP E-mail is built into Internet products such as the Netscape and Microsoft Internet Explorer browsers. One of the most popular E-mail products is Microsoft Outlook Express.

To watch a demo on how to configure a POP client, browse here

6. What is SMTP ?

SMTP is short for Simple Mail Transfer Protocol. The standard mail protocol that allows one to send E-mail over the Internet anytime, anywhere using any E-mail program.

7. What is catch-all?

Catch all E-mail address allows you to receive all E-mails in your default account except your id. For instance you could have your E-mail forwarded to a Hotmail address. You can also use this feature to ensure that E-mail gets through even if the address has been misspelled.

e.g. Your FTP user name is your default (Catch All) email a/c.

you@yourcompany.com - here "you" is default catchall a/c & you will get all emails sent to me/ info / sales / support / webmaster or anything@yourcompany.com.

8. What is sendmail?

The Perl language provides programmers with the capability of sending E-mail using "sendmail".

Sendmail is an open source program used on most Unix computers. With sendmail, Perl has the ability to send information out.
Sendmail will send the E-mail, with its headers and content, to the mail server and then to the recipient(s).
There are many standard headers but the ones you will most commonly encounter are:

• To: A comma separated list of recipient addresses.
• From: The E-mail address of the sender.
• Reply-to: The E-mail address to which replies should be sent.
• Subject: The subject of the message.

9. What is E-mail Forwarding ?

E-mail forwarding is the creation of E-mail accounts that automatically forward mail to another account. For instance you could have your E-mail forwarded to a Hotmail address, or create a virtual address to avoid spam. You can also use this feature to ensure that E-mail gets through even if the address has been misspelled.

10. What is spam?

Unsolicited E-mail or spam is any E-mail message received where the recipient did not specifically ask to receive it. The sending of unsolicited E-mail is a violation of Terms of Service.

11. What is traffic?

Traffic is the amount of data transmitted from your Website. Smaller business sites with few visitors rarely use more than 100MB/month.

Based on our experience, it has shown that 500 MB/month will be more than enough for most users unless your pages are multimedia laden, generating tens of thousands of hits a month.

12. What is bandwidth?

Bandwidth is the total size of all files transferred to web surfers from your site. For example, if your main page is 30KB total and 100 people visit it a month, that will be a total of 3000KB of bandwidth used, or 3MB.

13. What is Flash?

Flash is a Macromedia product and it is based on vector animation on the web. The graphics are made of lines and curves defined by mathematical objects (called vectors).

The vectors will allow cleaner animation (they are resolution independent) and smaller file size.

k;">14. What is MySQL?

The MySQL database server is the world's most widely used open source database management system. A database is a structured collection of data, which may be anything from a list of products on your site to large amounts of information in a corporate network.

To add, access, and process data stored in a computer database, you need a database management system. Since computers are very good at handling large amounts of data, database management plays a central role in computing, as stand-alone utilities, or as parts of other applications.

To learn more about MySQL, please click here

15. What is FTP?

FTP or File Transfer Protocol is a method used to copy files from your computer to our server.

16. What are CGI scripts ?

CGI stands for 'common gateway interface.' It is a method used by programs to send and receive information via a web browser.

To expand the capabilities of your Website, you can use CGI scripts that can handle form processing, shopping carts, counters, guest books etc.

J-INFO gives you the capability to run CGI scripts written in Perl...

17. What Are FrontPage Server Extensions?

FrontPage Server Extensions are a set of server-side applications that:

1. Let users include forms on their Website and specify how the results of those forms are handled.
2. Let users include discussion webs on their Website.
3. Provide full text search capability on a Website.
4. Let users include hit counters on their Website.

This "pre-packaged" functionality lets users incorporate these advanced features without having to write the complex server-side programs typically required.

18. What Are FrontPage Themes?

FrontPage Themes are graphical designs that allow you to create great looking Websites without hiring a graphic designer. You simply select from over 50 professionally designed themes and then apply it to any or all of the pages in your site.

Each theme includes complementary graphical elements like backgrounds, bullets, images, and more. There are more than 50 themes in FrontPage 2002 each containing 8 different combinations you can choose from!